Privacy Policy
1. Introduction
At Foxy Mango (“we,” “our,” or “us”), accessible at foxymango.com, we are committed to safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable privacy and data protection legislation, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). Your trust is paramount to us, and we are fully committed to a privacy-first approach in all aspects of our operations.
2. Scope and Role as Data Controller
This Privacy Policy applies to all users and visitors of foxymango.com and related services. Foxy Mango is the data controller for the processing of personal data described herein. As data controller, we determine the purposes and means of the processing of your personal information.
3. Categories of Data We Process
We collect and process the following categories of personal data:
A. Usage Data
Information automatically collected when you use foxymango.com, including your browser type, IP address, time zone, language preferences, location data, session identifiers, and other diagnostic data related to your use of our website.
B. Account Data
Data provided when you create an account or make a purchase, such as your full name, billing and shipping address, email address, phone number, and account credentials.
C. Profile Data
Information about your preferences, interests, browsing behavior, product viewing history, purchase history, and account settings.
D. Communication Data
Records of communications with us, including support inquiries, complaints, customer service interactions, and any feedback you provide.
E. Technical Data
Data related to your device and software, such as device type, operating system, browser version, screen resolution, and system configurations.
F. Transaction Data
Details concerning orders made through our website, payment information (processed securely via third-party payment providers), shipping details, order confirmation, and invoicing information.
G. Preference Data
Your communication and marketing preferences, including opt-in or opt-out choices, preferred categories of products, and consent records for personalized messaging.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following lawful bases for processing your personal information:
– Legitimate Interest: To improve our services, prevent fraud, and ensure the website operates efficiently.
– Contractual Necessity: To provide products or services you request or to fulfill a purchase agreement.
– Consent: For specific marketing purposes or when legally required, you may be asked to provide explicit consent.
– Legal Obligation: To comply with applicable legal requirements, enforce terms and conditions, or protect rights, property, or safety.
5. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights:
– Right of Access: Obtain confirmation as to whether your data is being processed and gain access to what data we hold.
– Right to Rectification: Request that incorrect or incomplete data be corrected or updated.
– Right to Erasure: Request deletion of your personal data in accordance with legal grounds.
– Right to Restrict Processing: Limit how your data is processed under certain circumstances.
– Right to Data Portability: Receive your personal information in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at [email protected].
6. Security of Your Data
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information. These include:
– Encryption of sensitive data
– Role-based access control
– Secure data backup and disaster recovery plans
– Staff training on data protection best practices
While we strive to use industry-standard measures, please note that no method of transmission over the internet is 100% secure.
7. International Data Transfers
Your personal data may be transferred and stored outside your country of residence, including jurisdictions that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or compliance frameworks recognized by relevant authorities.
8. Data Retention
We retain your personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. Specific retention periods include:
– Account and Profile Data: Retained for as long as the account remains active and up to 7 years beyond account closure.
– Transaction Data: Retained for tax and accounting obligations for up to 7 years.
– Communication Data: Retained for 3 years following last interaction.
– Preference and Marketing Data: Retained until consent is withdrawn or for no longer than 5 years.
When data is no longer necessary, it will be securely deleted or anonymized.
9. Cookie Policy
Foxy Mango uses cookies and similar tracking technologies for various purposes, including:
– Essential Cookies: Required for the operation of the website (e.g., login, shopping cart).
– Functional Cookies: Enhance site functionality and user preferences (e.g., language settings).
– Analytics Cookies: Collect aggregated data to help us improve the performance and usability of foxymango.com.
– Performance Cookies: Measure and analyze browsing behavior and page load times.
These cookies may be set by Foxy Mango or third-party services embedded on our site.
10. Cookie Management and Compliance
Upon your first visit to foxymango.com, you will be presented with a cookie consent banner. You can accept or reject cookies based on category. You may also adjust cookie settings at any time through our Cookie Management Tool or via your browser settings. In accordance with GDPR and CCPA, we honor opt-out and do-not-sale requests, and we do not serve personalized ads without consent.
11. Children’s Privacy
Foxy Mango does not knowingly collect or process data from children under the age of 13. If we become aware that we have inadvertently collected personal data from a minor, we will take appropriate steps to delete that information. Parents or guardians who believe that we may have collected information from a child can contact us at [email protected].
12. Policy Updates
We reserve the right to amend this Privacy Policy from time to time to reflect changes in legal requirements, our processing activities, or new services. Any material changes will be communicated directly on foxymango.com or via email, where appropriate. We encourage users to review this policy periodically to remain informed about how we protect personal information.
13. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: https://foxymango.com
Foxy Mango is committed to full compliance with applicable data protection laws, including the GDPR and CCPA. For any inquiries related to the collection or processing of your personal data, please do not hesitate to reach out via the contact details provided above.